Who is responsible
The data controller is Vincenzo Modica, certified volcanological guide, VAT IT05857820871, Sicily, Italy. For any privacy request write to .
What data we collect
Email and enquiries. When you write to us, we receive the details and message you send. We use them to respond and handle your request. The data required for online bookings is described below.
Statistics. Google Analytics measures site use according to the choice made in the banner. Cookies may contain browser and session identifiers, so we do not describe this data as entirely anonymous. Loading the tag may involve connections to Google even without consent to analytics cookies. See the Cookie Policy.
Online bookings and payments
When you book a tour online we collect the data needed to manage your booking: name, email address, phone number, tour, date, number of participants and amount paid. We use this data to confirm your booking, send the confirmation and reminder emails, manage date changes or cancellations, and meet legal and tax obligations.
Card payments are processed entirely by SumUp on its own secure payment pages: your card details are entered on SumUp's website and never reach or pass through this website. SumUp processes them as an independent data controller under its own privacy policy.
Booking data is stored in the controller's booking system and kept only for as long as needed to manage the booking and to comply with legal obligations.
How long we keep it
Retention depends on the purpose: handling enquiries and bookings, possible disputes and legal obligations. For information about your data and the applicable retention periods, write to .
Your rights
Under the GDPR you can ask us at any time to access, correct or delete your data, or to stop processing it — one email to is enough. You can also complain to the Italian supervisory authority (Garante per la protezione dei dati personali).
Third parties
Cloudflare Pages hosts the site; our email provider handles email, Google provides Analytics and SumUp handles payment on its own pages. Each service processes data for its role under its respective privacy information.